Meet Your Expert Provider: Spotlight on Alena Carpenter

Before indulging in a luxurious spa treatment, it's essential to establish a connection with your spa provider. This initial interaction sets the tone for your entire experience, ensuring you feel comfortable, understood, and truly relaxed. Here’s a few questions that may help you get to know Alena Carpenter.

Experience and Expertise

What initially drew you to the medical spa industry?My passion for combining cutting-edge skincare innovations with a personal, human touch is what first attracted me to the medical spa industry. It provided an opportunity to help people feel more confident and rejuvenated in their own skin.

Can you tell us about your educational background and professional experience in medical aesthetics?I began my journey into medical aesthetics as a spa concierge in 2020. I quickly developed a passion for the services we offered and a strong desire to expand my knowledge. Working at Renew led me to pursue further education, leading me to attend beauty school and earn my esthetician’s license in 2022. I’m eager to continue growing in my practice and look forward to pursuing more advanced certifications to deepen my expertise.What are some of your areas of specialty within the medical spa field?Within the medical spa field, I specialize in treatments such as microdermabrasion, Dermaplaning, DiamondGlow®, Chemical Peels, CoolSculpting®, Microneedling, and personalized skin consultations.How do you stay up-to-date on the latest advancements in medical spa treatments and technologies?I prioritize staying current by participating in continuing education courses, attending webinars, and regularly attending off-site conferences to learn about the latest treatments and advancements in the industry.What makes you stand out as a beauty provider/concierge?What sets me apart as a beauty provider is my commitment to individualized care. I pride myself on tailoring each treatment to meet the unique needs of my clients. I work hard to make sure my clients feel heard and to create a trusted relationship.

Client Care and Philosophy

What is your approach to building trust and rapport with your clients?My approach to building trust and rapport with clients involves:

• Actively listening to their needs and concerns.
• Providing personalized recommendations.
• Ensuring a comfortable and respectful environment.

How do you ensure each client's personalized and comfortable experience during consultations and treatments?I make it a priority to frequently check in with clients during treatments, ensuring their comfort and satisfaction. I’m always willing to adjust the process as needed to optimize their experience.

Industry Trends and Insights

What advice would you give someone considering a medical spa treatment for the first time?A piece of advice I would give to someone considering a medical spa treatment for the first time is to have clear, realistic expectations about the treatment's results. Understand that while many procedures can yield impressive results, they may not be instant or dramatic, and maintenance might be required.

What are you most passionate about when helping clients achieve their aesthetic goals?Seeing clients gain confidence and feel better about themselves due to their treatments is incredibly rewarding.What is your favorite treatment to give and to receive? Why?I love receiving the DiamondGlow® treatment with Dermaplaning—it leaves my skin feeling soft, clean, and refreshed, and the entire experience is so relaxing. On the other hand, I truly enjoy performing Microneedling treatments on my patients. Seeing the improvements it brings to my clients’ skin, especially over a series of sessions, is incredibly gratifying.

As a person

What are your hobbies? Is there anything you love to do?I enjoy staying active and connected with nature. My hobbies include skiing, yoga, hiking, and paddleboarding. You might even run into me at a local lake on the weekends in the summer.What’s one fun fact about you?One fun fact about me is I played volleyball and soccer growing up.What is your favorite television show, book, or entertainment?My favorite TV show is called "You". It’s a psychological thriller based around a serial killer who develops an extreme obsession starring Penn Badgley, and it’s on season 4 right now—I can’t wait for season 5!Do you have any pets? Type, names, age?I have a dog named Phoebe. She is one year old and is a Chiweenie.What else could you see yourself doing if you didn't work in the spa?If I didn't work in the spa, I could see myself becoming a Nurse. I enjoy caring for others and could see that skillset transferring into Nursing as well.Name one place on your bucket list to visit.One place on my bucket list to visit is Germany.What is your proudest accomplishment?My proudest accomplishment is discovering my true passion within my career and becoming a Licensed Esthetician.What accomplishment/goals are you working towards now?My next goal is to go back to school for my CAE license and continue laser training.If you could travel in time, when/where would you go (past or future)?I would return to the Woodstock Music and Art Fair if I could time travel.What have you learned about yourself in the past year?I have learned to be present and to believe in myself.

Don't wait to feel your best. Schedule your appointment with Alena at Renew Medical Spa today. Our friendly and knowledgeable team is dedicated to providing you with exceptional care and results. Discover the difference that a personalized connection with your provider can make in your journey to a more confident and radiant you.